Tyler Greenfield, RN II, of Christiana Hospital’s Heart Failure Unit 5E, received the DAISY Award for Extraordinary Nurses for March 2019.
Christiana Care DAISY Award recipients are nurses recognized for meeting and exceeding the needs and expectations of patients and families by displaying exceptional clinical skills, compassion, respect and partnership.
The DAISY nomination for Greenfield came from the daughter of a patient who described his exceptional care for her mom and their family – and how it extended beyond the hospital walls. During National Nurses Week this month, Independence Blue Cross also recognized Greenfield in its inaugural Celebrate Caring campaign, honoring nurses who go above and beyond to deliver exceptional care to patients and families.
“Tyler is an amazing, compassionate and extraordinary nurse,” wrote Elizabeth Leahy in her DAISY nomination. “My mom was lucky to have him as her nurse during a stay in Christiana Hospital. My mom has multiple sclerosis and needs around-the-clock care. She is completely immobile, cannot speak clearly and cannot do anything for herself.
“Tyler went out of his way to make sure my mom was comfortable and had everything she needed. His care was exceptional. His dedication showed in the way he spoke to her, cared for her, and took the time to learn about her needs.
“When my dad told him about an assistive technology device they used in a previous hospital visit that allowed my mom to blow into a tube as a call button, Tyler searched for and found the device and attached it to her bed. He watched, eager to learn, as my dad showed him how it worked.
“For years, my dad has taken sole care of my mom with no outside assistance or financial support. My mom has been denied assistance multiple times and it has led to frustration and hardships. My dad can’t work because he can’t leave my mom’s side. It has taxed their mental health, financial situation and my dad’s physical health having to lift my mom to move her. After witnessing my dad’s advocacy for my mom, seeing all he does for her and hearing about their situation, Tyler realized that something didn’t sound right about the lack of support.”
Greenfield connected the family with Christiana Care’s Social Work team. The family qualified for assistance, including a visiting nurse and financial help.
“I watched my parents suffer for more than 10 years when everyone told them they couldn’t help,” wrote Leahy. “We will never be able to thank Tyler enough for his compassion and forward thinking that changed our family for the better and brought my parents a better quality of life. Christiana Care is very lucky to have Tyler as part of their team; he is the epitome of an extraordinary nurse who exceeded the needs and expectations of our family.”=
The family of J. Patrick Barnes created the DAISY (Diseases Attacking the Immune System) Award in 1999 to honor his memory with a tribute to the skillful and compassionate care he received from his nurses during his hospitalization. Today, more than 2,500 health care facilities in every state in the U.S. and in 21 other countries honor nurses with the DAISY Award.
The Professional Nurse Council at Christiana Care selects DAISY Award recipients using an anonymous selection process based on nominations from patients, families and all members of the Christiana Care team. All nurses — inpatient, outpatient and VNA — are eligible.
Click here to nominate a Christiana Care nurse for a DAISY Award.