Jamila Roach, a patient care technician in Christiana Hospital’s Post-Partum Unit, received the ChristianaCare ROSE Award for the first quarter of 2022. ROSE stands for Raising Our Standard of Excellence, recognizing outstanding partners in nursing who help deliver compassionate, excellent care to patients and families.
“Jamila is a patient care tech who went above and beyond for me,” wrote a patient in her nomination for Roach.
When the new mother was struggling with nursing her son and was upset and frustrated, Roach stepped in, listened and helped. She then took the baby to his father to give mom time to sleep.
“Jamila really cared about not only the health and well-being of my new baby, but also the mental wellness of my husband and me,” wrote her nominator.
The Professional Nurse Council at ChristianaCare selects ROSE Award recipients using an anonymous process based on nominations from patients, families and all members of the ChristianaCare team. Nursing partners in caregiving — behavioral health specialists, clerks, home health aides, homemakers, medical assistants, monitor technicians, office assistants, patient care technicians, perioperative care technicians, procedural area technologists, and surgical technologists – are eligible.