Nancy Chapman, a patient care technician in Christiana Hospital’s Cardiology Short Stay Unit, received the ChristianaCare ROSE Award in January.
“It feels like she was meant for this unit since day one,” wrote Ingrid Hausner, who nominated her colleague. She described Chapman as efficient, thorough, constantly lending a hand and always looking for ways to help. Colleagues look forward to working with Chapman, a caregiver who is a team player with critical thinking skills and leaves no questions unanswered.
ROSE is the Raising Our Standard of Excellence Award, recognizing outstanding partners in nursing who help deliver compassionate, excellent care to patients and families.
“Nancy takes care of her teams and her patients,” Hausner wrote. “One patient has said, ‘Nancy, you feel like home,’ while others have joked to me that they want to take Nancy home with them.
“The effects that she leaves behind on other people are profound, and she inspires the staff around her to do better. Our unit is so blessed to have her, and we are so grateful for every day we have with her.”
The Professional Nurse Council at ChristianaCare selects ROSE Award recipients using an anonymous process based on nominations from patients, families and all members of the ChristianaCare team. Nursing partners in caregiving — behavioral health specialists, clerks, home health aides, homemakers, medical assistants, monitor technicians, office assistants, patient care technicians, perioperative care technicians, procedural area technologists, and surgical technologists – are eligible.