Pamela Szczerba appointed director of VNA Quality and Risk

Pamela Szczerba, PT, MPT, COS-c, has been appointed director of Quality and Risk for the Visiting Nurse Association of Christiana Care.

In this role, Szczerba leads the Quality and Safety department in areas of accreditation, survey preparation, patient experience, staff engagement, quality outcomes, risk management and reducing employee injuries.

Szczerba joined the Christiana Care VNA in 1997 and most recently was manager of Quality Assurance and Performance Improvement.

She graduated from the University of Delaware with a Master of Physical Therapy and received the university’s Department of Physical Therapy Director’s Award in 1993.

She is an academic adjunct instructor at Widener University and has held adjunct academic roles since 1999.

She was the leader for developing the VNA Quality Assurance Performance Improvement Plan as part of the new Medicare conditions of participation in 2018. She has been an active leader, facilitator and champion for shared professional governance at the VNA.

Szczerba reports to Ann M. Painter, MSN, RN, senior vice president, Christiana Care Home Health & Community Services.