Terri Paul, BSN, CEN, of Christiana Hospital’s Emergency Department, received the DAISY Award for Extraordinary Nurses for May 2017.

Christiana Care DAISY Award recipients are nurses recognized for meeting and exceeding the needs and expectations of patients and families by displaying exceptional clinical skills, compassion, respect and partnership. This DAISY nomination came from a nurse who was working in the Emergency Department when Paul was the charge nurse.

“I had a patient who was an end-of-life care patient who was actively decompensating. He had everyone at his bedside except his wife, with whom he was about to celebrate their 60th wedding anniversary. She had been admitted to the floor the previous day.

“Terri went out of her way to call the floor to see if the patient’s wife could come to his bedside. Through ongoing, persistent contact with the coordinator, she was able to bring the patient and his wife together.”

She says Paul’s respectful, expert and caring partnerships with her patients and their families also extend to her colleagues.

“Terri has a way of creating an environment of calm. She is there when you need her. Terri always answers your call and responds quickly to your needs. As a nurse, Terri is supportive. She calmly handles stress and is able to redirect chaos into productivity. Terri is always willing to help out, and always with a positive attitude.”

Established in 1999, the family of J. Patrick Barnes created the DAISY (Diseases Attacking the Immune System) Award to honor his memory with a tribute to the skillful and compassionate care he received from his nurses during his hospitalization. Today, more than 2,500 health care facilities in every state and 15 countries honor nurses with the DAISY Award.

The Professional Nurse Council at Christiana Care selects DAISY Award recipients using a blind selection process based on nominations from patients, families and all members of the Christiana Care team. All nurses — inpatient, outpatient and VNA — are eligible.