Samantha Ziemba, patient care technician, of Christiana Hospital’s Transitional Surgical Unit (TSU), received the first ChristianaCare ROSE Award in October.
ROSE is the Raising Our Standard of Excellence Award, recognizing outstanding partners in nursing who help deliver exceptional, compassionate care to patients and families.
The ROSE nomination came from TSU colleague Terry Vaughn, BSN, RN III, RN-BC.
“Samantha is genuinely interested in helping others and provides excellent patient care in a consistently positive and skillful manner,” Vaughn wrote. “She is the extra pair of eyes and ears the nurses need to care for the patients.”
Ziemba enthusiastically goes a step ahead of what is expected. When she cleans rooms, she stocks and organizes supplies. She exceeds the tasks of caring for her patients’ daily needs with personal touches such as decorating their rooms for birthdays and holidays, and turning on their favorite music, movies and TV shows.
Most important, the nomination described how Ziemba caught and alerted her colleague to a potentially life-changing event for a patient. Ziemba’s quick, capable actions and the work of the care team resulted in a positive outcome for the patient.
“Samantha’s first response is ‘what can I do to help,’” the nomination read. “When Samantha is working, she makes my job so much easier. She is a hero!”
The Professional Nurse Council at ChristianaCare selects ROSE Award recipients using an anonymous process based on nominations from patients, families and ChristianaCare caregivers. Nursing partners in caregiving — clerks, aides, assistants and care technicians – are eligible.