When patients and families visit Christiana Care Health System for an appointment or to see a loved one, they quickly can spot members of the Guest Services staff, newly outfitted in black suits with a pop of green in their ties and scarves.
“Our Guest Services staff members are often the first to greet our patients and visitors,” said Margarita Rodriguez-Duffy, director of Visitor and Volunteer Services. “Their professional uniforms demonstrate our goal of being respectful partners to those who come through our doors.”
The new Guest Services attire adds to the palette of uniforms at Christiana Care. Starting in 2012 with navy blue scrubs for nurses, service areas that are integral to patient care have selected uniform and scrubs colors to make them recognizable to patients.
“Making it easy for our patients and families to identify our Christiana Care employees who are here to help them is an important part of providing the best care for them and providing comfort at an anxious time,” said Shawn R. Smith, MBA, vice president of Patient Experience.