The Glasgow Medical Center’s Ambulatory Surgery Center earned the 2012/2013 Apex Quality Award for Excellence from Voyance, a Connecticut-based consulting firm that helps health care organizations improve performance.
The award recognizes outstanding organizations that demonstrated the highest level of patient satisfaction and overall care for the preceding 12 months. Winners are determined solely based on patient feedback and a subset of measures tied exclusively to patient care.
The Ambulatory Surgery Center is one of only 91 health care organizations — and the only ambulatory surgery center in Delaware — to receive the award. Christiana Care is the majority owner of the facility.
It is the fifth consecutive year the Ambulatory Surgery Center has won the award. Out of hundreds of facilities nationwide, only 12 this year are receiving recognition for earning the award five times in a row.
“Receiving this award five consecutive years is a testament to the commitment of the entire staff of the Glasgow Medical Center’s Ambulatory Surgery Center to partner with our patients to provide excellent, compassionate care,” said Patrick Grusenmeyer, president of Christiana Care Health Initiatives and senior Vice President, Cancer and Imaging Services.
The Ambulatory Surgery Center offers a wide variety of procedures performed under general, monitored and local anesthesia. Last year, the center treated 3,800 patients.