Page 23 - Demo

| Extraordinary People Handwashing Isn’t Everything:
The Donning and Doffing Dilemma
This team sought to increase use of personal protective equipment (PPE) for contact isolation rooms on adult inpatient medicine units 5A and 5B
by 50 percent within four weeks. Baseline observation data of Christiana Care employees revealed a correct PPE utilization rate of 14 percent, which doubled to 28 percent over the course of their brief intervention.
Front: Chris Frymoyer, M.D., PGY-2, Family Medicine; Leslie Verucci, MSN, APRN-BC, Medical Aid Unit; Tim Roedder,
D.O., PGY-2, Internal Medicine Back: Nancy Parsons, BSN, RN, Unit 6A; Angela Mitchell, BSN, RN, Christiana ED; Elizabeth Dauphin, RN, MSN, OCN, PCF, Unit 6B Perri Donenfeld, D.O., PGY-6, Neonatology Fellow; Gricel Santiago, MSN, RN III, CEN, Wilmington ED.
Jeremy Cristol, M.D., primary care quality and safety fellow, was awarded the ACT facilitator training program certificate of completion. Other team facilitators were Loretta Consiglio-Ward, MSN, and Carol Kerrigan Moore, MS, APRN-BC.
Theresa Fields, MSM was recognized for her education coordinator role, which is essential in organizing the course participants, speakers and facilitator training efforts, as well as the final presentations. n
Loretta Consiglio-Ward, MSN, Jeremy Cristol, M.D., and Carol Kerrigan Moore, MS, APRN-BC.
BEST PRACTICE REVIEW: Tailgating Q. What is tailgating?
A. Tailgating is a common security breach at hospitals across the country. It occurs when unauthorized people enter a secure area because staff hold the door for them or because staff were not aware that the person followed them into the secure area.
Q. Does this include holding the door for a patient or
visitor to enter the hospital or office? Q.
A. No, tailgating does not include allowing access to areas which A. patients and visitors would normally have access.
Q. What can I do to prevent tailgating?
A. You can prevent potential risks to patient, visitor and staff safety
and minimize the risk of tailgating with these steps:
• Be aware of who is behind you when you are entering a secure area. Take an extra second to check for an ID badge.
If you have questions about this Best Practice Review, please contact the Content Expert: Public Safety: 733-1247. Safety Hotline: call 7233 (SAFE) from within Christiana or Wilmington hospitals; from outside call 623-7233 (SAFE). Website: Best Practice Reviews
.
• If the person is not authorized to enter the area, explain that only certain staff are allowed in the area for safety reasons.
• Introduce yourself, ask where they are going, and offer to escort or assist them with finding their destination.
• Report malfunctions with badge readers or other access controls to Public Safety immediately.
What should I do if the person will not cooperate?
If the person becomes aggressive or will not cooperate, or if you feel threatened or uncomfortable engaging with the person:
• Call 911 from any Christiana Care phone to reach Public Safety.
• If calling from your cellphone from within either hospital, dial 733-1911.
• Outpatient offices located off campus should also dial 911 for local law enforcement response. n
Informational video: https://way.christianacare.org/prevent- tailgating-to-protect-our-patients-and-colleagues/
FOCUS • FEBRUARY 2018 21