Page 22 - Demo

Extraordinary People | Achieving
“Creating successful change is built on relationships and shared vision — and that’s what you are doing.”
Omar Khan, M.D., MHS, FAAFP
It’s All Greek to Me:
Qualified Interpreter Services Use
This team sought to increase utilization and documentation of qualified interpreter services for limited English proficiency inpatients during daily encounters and at discharge on units 6A, 6B, 5A and 4C at Christiana Hospital to 50 percent by December 2017. Using a combination of interventions including increasing awareness, educating clinicians on units about access and resources, having unit-based project champions, and embedding identification of patients with limited English proficiency into the workflows on the four participating units, the team met their goal — moving from 9 percent at baseline to attaining 56 percent use by week three and 49 percent for their overall results.
Front: Steve Cetel, D.O., PGY-2, Internal Medicine; Margaret Lafferty, M.D., neonatology fellow, PGY-6; Priyam Vyas, M.D., PGY-3, Surgery. Back: Jenna Culp, D.O., PGY-2, Internal Medicine; Katie Hackett, BSN, RN III, CCRN, MICU; David Hoehn, ADN, RN-BC, RN II, ACE Unit; Colleen Hazlett-O’Brien, D.O., PGY-2, Family Medicine; Kate Shady, BSN, BA, RN II, CCLS, Unit 6B.
CellSavers:
Saving One RBC at a Time
This project aimed to reduce the incidence of blood re-collections due to hemolysis by 50 percent over a 30-day period in the Medical Intensive Care Unit.
The team designed a multifaceted intervention including increasing awareness of proper blood collection techniques through the use of posters
and emails, followed by one-on-one inservices and reinforcement of optimal practice using a humorous, team-created instructional video.
There was a 24-percent overall decrease in blood re-collections by nursing during the intervention month.
Front: Jarrett Brown, M.D., PGY-2, Family Medicine; Karen Sites, BSN, RN, OCN, Helen. F. Graham Cancer Center & Research Institute; Ryan Holton, M.D., PGY-2, Medicine-Pediatrics. Back: Kristen Hover, BSN, RN, MICU; Kelsey Brennan, MLS, Christiana Hospital Laboratory; Christopher Manieri, D.O., PGY-3, General Surgery; Linda Durbin, MSN, RN, CEN, Quality and Patient Safety; Nikita Donti, D.O., PGY-2, Internal Medicine.
Competency Today teams
20 CHRISTIANA CARE HEALTH SYSTEM