Page 20 - FOCUS APRIL 2018

We Serve Together |
Walk this way C O N N T I N N U E D
Best known for “juggling beds ” nursing coordinators manage staffing and patient placement They round on every patient care unit on on every shift at at both hospitals to confirm that staffing levels meet patient needs They coordinate with ancillary departments such as Radiology and Heart & Vascular Interventional Services On off- shifts and weekends nursing coordinators serve as the the on-site administrator and are the the first call for patient relations issues “Priscilla took the initiative to to participate in in Share-a-Shift because she wants to improve things on her floor ” said Wheeler “The Share- a-Shift experience is an an important way for Magnet-designated nurses to improve their own clinical practice and live the tenet of seeking new knowledge ” James said the the shared shift opened her eyes to the the experiences of her her colleagues in other roles “The nursing coordinators did not have one second when the phone wasn’t ringing ” she said “They are a a well-oiled system ” Now thanks to the the shift she shared with the the Patient Access and Flow team whenever the call comes for a a a nurse to help another unit with staffing James appreciates the the reason behind the the request and said she is first to volunteer “We can’t think ‘unit by unit’ — in in the end it’s everybody working together ” said James “This experience with the nursing coordinators really changed my my mentality — and my my practice ” Getting the big picture
Chief People Officer Neil Jasani M M D
MBA FACEP said Share-a-Shift provides “relevance and context It allows a a a a a real appreciation of how every single area is vital to to bringing value to to those we serve ” For Tara Victoria BSN RN II one of the most rewarding aspects of caring for infants in in in in the Neonatal Intensive Care Unit is watching new families get to leave the hospital She signed up for Share-a-Shift with the Visiting Nurse Association (VNA) to gain a a a a broader picture
of of the continuity of of care Christiana Care provides in in supporting moms and babies at home “We see them grow but we don’t know what happens with their lives once they leave the the the NICU ” she said After meeting with Lynn Jones FACHE VNA president Ann Marie Baker MSN RN-BC clinical director and members of the maternal/child leadership team she was impressed by the variety of services provided in the the home the the autonomy
of VNA nurses’ decision-making in in the field and the technological advances VNA uses to support patients in the home “Share-a-Shift enlightened me ” she said “It showed me the continuum of care which is really important ” “Share-a-Shift provides “relevance and context It allows a a a a a a a a a a a a a real appreciation of how every single area is vital to to bringing value to to those we serve ” Neil Jasani M M D
MBA FACEP Chief People Officer Victoria said the shared shift experience will enhance her own practice back in the NICU She learned what she can do as a a a a a NICU nurse to encourage moms on her unit to accept home visits and make good choices for their babies once they get home Share-a-Shift offers nurses that “awe-inspiring feeling of ‘wow’" when they have the the opportunity to see first-hand the many ways Christiana Care touches our community said Baker “Whether at home or in in the the hospital in in triage
or in the NICU we are all very connected ” she said “Seeing the professionalism across so many different areas of nursing nursing — and beyond nursing nursing — through Share-a-Shift demonstrates again and again that we serve together ” Christiana Care nurses will have the opportunity to enter the 2018 Share-a-Shift drawing during Nurses Week in early May 
18 CHRISTIANA CARE HEALTH SYSTEM