New service from ChristianaCare can provide free self-care tips for respiratory illness and connect you to care if you need it.

(WILMINGTON, Del. – February 7, 2025)

If you’ve got a cough, cold or respiratory symptoms, ChristianaCare now offers a new phone line that can help you get quick answers and connect to care, if you need it.

The ChristianaCare Cough and Cold Line offers assistance for adults 18 and older, Monday through Friday, 8 a.m. to 5 p.m. To access this resource, call 302-623-7400.

“With respiratory illnesses like influenza, RSV, and COVID-19 spreading in our community, we aim to ease access to care and provide guidance for managing symptoms at home. Since launching the Cough and Cold Line, community members have been reaching out for help. This new Cough and Cold Line is a simple way we can help our community and potentially reduce unnecessary emergency room visits,” said Sarah Schenck, M.D., FACP, executive director of the ChristianaCare Center for Virtual Health.

According to the Centers for Disease Control, the entire East Coast is experiencing high or very high levels of influenza.

The Cough and Cold Line features a series of helpful prompts designed to guide callers through effective symptom management, allowing them to understand how to manage symptoms at home.

In addition to symptom management, the Cough and Cold Line can facilitate connections with ChristianaCare’s virtual primary care providers, ensuring that patients receive the care they need without delay.

For more urgent medical needs, ChristianaCare operates 16 Go-Health Urgent Care Centers located throughout Delaware and Maryland. Patients can conveniently save their spot in line or schedule a virtual visit by visiting https://ow.ly/PIXe50UUrNj.

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About ChristianaCare

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, and innovating to make high-quality care more accessible, equitable and affordable. ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,430 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute.

ChristianaCare is nationally recognized as a great place to work, rated by Forbes as one of the nation’s best employers for diversity and inclusion. ChristianaCare is rated by Newsweek as one of the World’s Best Hospitals and is continually ranked among the best in the U.S. in national quality and safety ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

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