ChristianaCare highlighted for clinical care as well as excellence in price transparency

(WILMINGTON, Del. – March 6, 2024)

ChristianaCare has been ranked the No. 5 health system in the nation by Money Magazine in its 2024 hospital rankings. ChristianaCare received an overall grade of A, as well for an A for its commitment to price transparency. ChristianaCare also was recognized for its nuclear medicine specialty and its respiratory infections service.

“At ChristianaCare, our mission is simple, yet profound: We take care of people. This recognition is a testament to the incredible work that our caregivers do every day to take care of people as we serve together, guided by our values of love and excellence,” said ChristianaCare President & CEO Janice E. Nevin, M.D., MPH. “Thank you to our caregivers for all that you do to support our patients and community—and thank you to our community for trusting ChristianaCare as your expert, caring partners in health.”

Excellence in Clinical Care

The Money Magazine rankings highlight the experience and expertise of ChristianaCare’s Nuclear Medicinedepartment, which uses safe, painless, cost-effective techniques to document the structure and function of organs inside the body. An integral part of patient care at ChristianaCare, nuclear medicine is used in the diagnosis and management of many diseases. For example, a positron emission tomography test, or PET scan, is often used to evaluate cancer, check blood flow or see how organs are working. ChristianaCare’s Nuclear Medicine department also offers theranostics, which is a new approach to cancer care that combines molecular imaging tests and radiopharmaceutical medications to treat cancer cells.

“At our hospitals and in our ambulatory practices, ChristianaCare’s focus on quality and safety is unwavering,” said Kert Anzilotti, M.D., MBA, system chief medical officer at ChristianaCare. “This recognition means further peace of mind for patients who know that they can get outstanding care at ChristianaCare.”

ChristianaCare also was credited in the rankings for its success in caring for patients with respiratory infections. ChristianaCare’s medical intensive care units at Christiana Hospital in Newark, Del., and Wilmington Hospital in Wilmington, Del., have consistently delivered high-quality clinical care for patients with respiratory illnesses, including COVID-19, flu and RSV.

‘A’ Grade for Price Transparency

ChristianaCare launched its price transparency website in 2018, at the time exceeding the requirements set forth by the Centers for Medicare and Medicaid Services. Since then, the website has been continually enhanced to ensure that it serves as a valuable tool for consumers looking for clear, accurate information about health care pricing.

ChristianaCare’s price transparency website includes 300 common shoppable services that consumers can search by keyword. The website also lists prices of ChristianaCare services by insurance provider for self-pay. ChristianaCare was among the first health systems in the region to be verified by Turquoise Health, a third-party price transparency comparison platform.

“As a mission-driven health system with a commitment of service to our community, we take very seriously the importance of being good stewards of health care resources and providing our community members with the information they need to make well-informed decisions about their care,” said Rob McMurray, chief financial officer. “Our price transparency website is an important way that we provide this information, and it’s backed by our highly trained customer service team that is available to answer questions and help patients understand their specific estimates and billing.”

ChristianaCare’s billing customer service team is available by calling 302-623-7440.

About the methodology

Money magazine crunched more than 13,500 data points to create a list of the 115 top hospitals in the United States. Those points included measurements related to mortality, safety, readmission, patient experience and timeliness and effectiveness of care. The rankings also factored in high-performing doctors and other providers based on their level of experience with certain procedures. Money’s main partner in this project was health care transparency firm Denniston Data, which helped collect, analyze and rank those statistics.

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About ChristianaCare

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,430 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute.

ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

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