The innovative Home Care Coach™ is among Amazon’s first HIPAA-eligible skills
(WILMINGTON, Del. – October 21, 2020)
ChristianaCare announces one of the first HIPAA-eligible Alexa skills, designed exclusively for ChristianaCare HomeHealth. An established innovator and leader in digital health, ChristianaCare is pioneering voice care as an extension of home care services.
With the global home health care market size valued at over $281 billion and expected to grow over 60% by 2027, ChristianaCare is driving the transformation of care from the hospital into the home.
“We have a bold vision of the future: All care that can be digital will be digital, and all care that can be done in the home or in the community will be done in the home or in the community.,” said ChristianaCare President and CEO Janice E. Nevin, M.D., MPH. “Engaging patients digitally is more important than ever right now, as it will help them reach their health goals, improve their experience, and shape the future of health care as we know it.”
Home Care Coach™ is a provider-driven, patient-customized, proactive care plan delivered through an Alexa Skill. The web application interface allows the provider to customize the patient’s care plan, using meaningful language for the patient. The patient can then ask Alexa questions about prescribed medicines, exercises and more, and get prompts personalized to meet their needs.
“Voice assistants are in millions of homes in the U.S.,” said Randy Gaboriault, chief digital and information officer at ChristianaCare. “By leveraging this technology, we are creating a new model of care within patients’ homes to support the best health outcomes possible.”
Built by the award-winning team of designers and developers within the Health & Technology Innovation Center at ChristianaCare, Home Care Coach™ acts as an extension of the home care team and helps to make care at home the standard.
“What makes Home Care Coach™ even more meaningful is the fact that it was designed by our caregivers at the front lines of ChristianaCare HomeHealth, working with patients – because no one understands their needs better,” said Ric Cuming, EdD, RN, NEA-BC, FAAN, ChristianaCare chief nurse executive and president of ChristianaCare HomeHealth.
Home Care Coach™ is being launched now to select groups of ChristianaCare patients, with plans to expand the program in the months ahead.
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Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,430 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute.
ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.