Value Institute partners with experts to offer education aligned with the Triple Aim

Value Institute partners with experts to offer education aligned with the Triple Aim

Health and health care in the United States are changing, with a focus on what the Institute for Healthcare Improvement calls the Triple Aim — improving the quality of the health care experience, the health of a population and per capita cost.

The Christiana Care Value Institute is dedicated to increasing value in health care by improving the way we care for patients through research and education.

To present educational opportunities, subject matter experts and faculty from across Christiana Care Health System are partnering with the Value Institute Academy and the Value Institute centers for Health Care Delivery Science, Organizational Excellence, Outcomes Research and Quality and Safety.

The Academy — established in 2013 in collaboration with the Christiana Care Learning Institute — offers courses to enable individuals and teams to innovate and drive scientifically based-improvements in health care delivery, along with programs designed for basic through advanced skill levels.
Tracks include Research Methodologies, Improvement Science, Patient Safety, and Patient Experience.

The newest track is Population Health, which will launch with an exciting two-day interactive workshop, “Best-in-Class Case Management,” offered through Mullahy & Associates on Tuesday, Aug. 12 and Wednesday, Aug. 13 at Christiana Care’s John H. Ammon Medical Education Center Main Auditorium.

Population health requires a longitudinal and pro-active focus across the continuum of care, emphasizing interprofessional health care teams engaging in effective, efficient, patient-centered care coordination.

Our Population Health track supports a collaborative approach to building skills, assets and relationships that will help participants most effectively meet our neighbors’ needs across inpatient, outpatient, residential and home settings. Health professionals who may benefit most are case/care managers, social workers, nurses, pharmacists, patient care facilitators, physician assistants, health coaches, allied health professionals and interested physicians.
Goals for attendees include promoting the highest standards of care management through transition-of-care best practices to provide safer, more effective, efficient and equitable continuity of care to improve patient outcomes.

Interprofessional teams who are well-versed in case management and care-coordination principles promote the collective ability of health care professionals to effectively meet patient health needs. These needs may include social assistance (such as transportation, appointment scheduling and reminders, caregiver assistance, phone contact), peer support, community resource coordination, home services and medical device procurement.

Content over the two-day course includes topics such as:

  • Communication.
  • Motivational interviewing and strategies for effective patient engagement.
  • Case studies.
  • Integrating behavioral health.
  • Trauma-informed care.
  • Psychosocial issues with primary care.
  • Funded and unfunded care.
  • Healthcare delivery systems.
  • Insurance lines.
  • Health plans and coverage issues.
  • Underinsured, uninsured, homeless and resources for all.
  • Ethical and end-of-life Issues in case management.
  • Cultural issues.
  • Clinical, functional and satisfaction outcomes.
  • Polypharmacy and medication adherence.

Christiana Care employees and Medical-Dental Staff may attend free of charge. The fee for all other registrants is $500.

For more information on the Population Health Track or other Value Institute Academy visit the Value Institute Academy online or contact Value Institute Academy Education Coordinator Theresa Fields at or 302-733-2066.